Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 5th July 23:00 BST
Estimated End time: Saturday 5th July 23:59 BST
8th July: CompSci lab machine service upgrade
IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.
Past Incidents
23rd November 2021
No incidents reported
22nd November 2021
No incidents reported
21st November 2021
No incidents reported
20th November 2021
No incidents reported
19th November 2021
Managed DesktopsManaged Desktop Login Issues
We are receiving reports that some users are unable to login to their managed desktops and see a black screen with white cursor.
We are currently investigating this issue and will provide an update as soon as more information is available.
We have now identified and resolved this issue. Some computers were unable to boot to their operating system due to a configuration change made within one of our management systems. This change has been rolled back and computers have now started to boot correctly.
If your computer is still showing a black screen, please restart it before contacting the IT Service Desk for further assistance.
