Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 10th May 23:00 BST Estimated End time: Saturday 10th May 00:00 BST

Past Incidents

10th February 2022

CMS timeout issues

We are currently looking into ongoing issues with the CMS (Terminal 4), used for updating information on the Keele web pages and staff intranet. The system is experiencing intermittent issues with timing out on users.

  • We believe this problem is now fixed.

    • 9th February 2022

    No incidents reported

    8th February 2022

    Turnitin Turnitin Issues

    We are currently investigating an issue with Turnitin and will provide an update as soon as more information is available.

  • Turnitin has now resolved the issue. If you are still having problems accessing Turnitin please contact the IT Service Desk.

    • 7th February 2022

    No incidents reported

    6th February 2022

    No incidents reported