We are currently investigating issues with access to some staff systems - our teams are working to resolve this as soon as possible.
3rd October 2025
Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
14th August 2022
No incidents reported
13th August 2022
No incidents reported
12th August 2022
e-procurementParabalis
We are currently investigating an issue with Parabalis and will provide an update as soon as more information is available.
We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.
We are still seeing some issues with Parabalis which our suppliers are investigating.
We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.
