Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

5th October 2022

No incidents reported

4th October 2022

Phones IT Service Desk Phone line currently unavailable

We are currently experiencing problems with receiving incoming calls to the IT Service Desk. If you need to contact us please use Self Service by going to https://servicedesk.keele.ac.uk in a web browser or by email - it.service@keele.ac.uk

  • The IT Service Desk phone line - 01782 733838 is now available again.

  • Keele People Keele People Self Service unavailable

    We're currently experiencing issues with Keele People employee self service - our suppliers are currently investigating this.

  • We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.

  • 3rd October 2022

    No incidents reported

    2nd October 2022

    No incidents reported

    1st October 2022

    No incidents reported