Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd May 23:00 BST Estimated End time: Saturday 3rd May 23:59 BST

Past Incidents

8th October 2022

No incidents reported

7th October 2022

No incidents reported

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

Phones IT Service Desk Phone line currently unavailable

We are currently experiencing problems with receiving incoming calls to the IT Service Desk. If you need to contact us please use Self Service by going to https://servicedesk.keele.ac.uk in a web browser or by email - it.service@keele.ac.uk

  • The IT Service Desk phone line - 01782 733838 is now available again.

    • Keele People Keele People Self Service unavailable

    We're currently experiencing issues with Keele People employee self service - our suppliers are currently investigating this.

  • We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.