Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Scheduled maintenance - Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd August 2025 23:00 BST Estimated End time: Saturday 2nd August 2025 23:59 BST

Past Incidents

2nd December 2022

University Service Desk Tool Topdesk

We're experiencing issues with our TOPdesk service desk system - our suppliers are currently investigating this.

  • We believe the issue with Topdesk is now fully resolved. Apologies for any inconvenience caused.

    • 1st December 2022

    No incidents reported

    30th November 2022

    No incidents reported

    29th November 2022

    No incidents reported

    28th November 2022

    No incidents reported