My Keele JourneyLogin issues with My Keele Journey
Our suppliers are currently investigating login issues with My Keele Journey.
Maintenance
Alma & Library Search
Upcoming scheduled maintenance for Library Search and Alma this weekend:
Estimated Start time: Saturday 9th November 2024 23:00 GMT
Estimated End time: Saturday 9th November 2024 23:59 GMT
Past Incidents
13th January 2023
No incidents reported
12th January 2023
No incidents reported
11th January 2023
Attendance SystemAttendance System unavailable during maintenance
Attendance System unavailable during maintenance commencing at 15:30. Estimated duration of outage: 2 hours
10th January 2023
SATH Network
Users at the SATH Campus are currently experiencing connectivity issues with the supplier of the network on-site. Keele are awaiting on further information from the network provider.
The issue has now been resolved.
JISCMail Issues
JISCMail are reporting issues across a number of maillists - Jisc are working to resolve the issues, with updates on the service at their twitter feed.
https://twitter.com/jiscmailhelp
This has now been resolved, please see below from JiscMail:
"We are pleased to inform you that, as of 14:00hrs on Wednesday, 11 January 2023, we believe the root cause of the issue (the blacklisting) to have been resolved, and are in the process of resubscribing all affected users. We expect this to be completed by no later than 17:00hrs on Wednesday, 11 January 2023.
Despite these issues having been addressed, subscribers and list owners may continue to recieve error messages that have been "queued" by mail servers outside of our direct control. These are expected to have fully cleared by Friday, 13 January 2023.
We apologise for any inconvenience caused during this time."
Latest from Jiscmail "Update: The root cause of the deliverability issues has been identified and corrected, however a number of users may have found themselves unsubscribed from their selected lists. We're working hard to get this rectified, and more info will follow shortly."
