Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 7th June 23:00 BST

Estimated End time: Saturday 7th June 00:00 BST

Past Incidents

27th January 2023

Attendance System Issues with Checking in from the App

We are currently investigating an issue related to checking in on the App.

  • The issues with viewing timetables and checking into classes are now resolved. Apologies for any inconvenience caused.

  • We apologise for the continued issues around checking in. Our support teams are continuing to work on resolving this issue.

  • 26th January 2023

    No incidents reported

    25th January 2023

    Microsoft O365 O365 Issues

    There are on-going worldwide issues currently with O365 - Microsoft are currently investigating. Microsoft has notified us that the following services are being impacted, which large numbers of users are unable to access: -Microsoft Teams -Exchange Online -Outlook -SharePoint Online -OneDrive for Business -Microsoft Graph

  • We believe systems are back to normal for Keele users on O365 - if you experience further issues, please contact the IT Service Desk.

  • Microsoft has rolled back a configuration change on their network and is monitoring the situation.

  • Microsoft has identified the root cause of the issues experienced and is working to resolve this ASAP.

  • We are seeing some services for O365 now returning for Keele users, if you are unable to access a service, please try again. We'll keep updating as and when we know more.

  • 24th January 2023

    No incidents reported

    23rd January 2023

    No incidents reported