Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 7th June 23:00 BST
Estimated End time: Saturday 7th June 00:00 BST
Past Incidents
27th January 2023
Attendance SystemIssues with Checking in from the App
We are currently investigating an issue related to checking in on the App.
The issues with viewing timetables and checking into classes are now resolved. Apologies for any inconvenience caused.
We apologise for the continued issues around checking in. Our support teams are continuing to work on resolving this issue.
26th January 2023
No incidents reported
25th January 2023
Microsoft O365O365 Issues
There are on-going worldwide issues currently with O365 - Microsoft are currently investigating.
Microsoft has notified us that the following services are being impacted, which large numbers of users are unable to access:
-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph
We believe systems are back to normal for Keele users on O365 - if you experience further issues, please contact the IT Service Desk.
Microsoft has rolled back a configuration change on their network and is monitoring the situation.
Microsoft has identified the root cause of the issues experienced and is working to resolve this ASAP.
We are seeing some services for O365 now returning for Keele users, if you are unable to access a service, please try again. We'll keep updating as and when we know more.