Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
18th February 2023
No incidents reported
17th February 2023
No incidents reported
16th February 2023
No incidents reported
15th February 2023
RSUH NetworkNetwork Service to UHNM
We are aware of performance issues with the network connectivity from Keele Campus to UHNM for services to CEC, UGMS1 and Guy Hilton - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.
We currently have an outage from Keele to UHNM which may continue until the morning of Thursday 16th Feb - engineers are working to resolve this as soon as possible.