Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

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Library Systems

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

22nd February 2023

Network Connectivity Issues

We are currently investigating network connectivity issues between Keele Campus and external services - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.

The issue has been identified and resolved. Apologies for any inconvenience caused. If you are still experiencing issues please contact our IT Service Desk.

21st February 2023

No incidents reported

20th February 2023

No incidents reported

19th February 2023

No incidents reported

18th February 2023

No incidents reported