Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

21st July 2023

No incidents reported

20th July 2023

Phones Resolved: Service Desk phone line unavailable

The service desk phone is now available.

19th July 2023

No incidents reported

18th July 2023

Microsoft O365 Some users may be unable to send Exchange Online email
  • This issue should now be resolved.
  • From MS: "We’ve identified that a change to the free/busy infrastructure resulted in impact to the Exchange online mail flow infrastructure. We’re identifying a plan to mitigate impact and restore mail flow."
  • Affected users may receive the following error "503 5.5.1 bad sequence of commands"

17th July 2023

No incidents reported