Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

28th October 2023

No incidents reported

27th October 2023

No incidents reported

26th October 2023

No incidents reported

25th October 2023

Keele Mobile App Keele App

Our suppliers are currently investigating an issue with the Keele Mobile App.

Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

Our suppliers have identified the issue and expect to resolve it shortly.

Attendance System Attendance Monitoring

Our suppliers are currently investigating an issue with the Attendance Monitoring system.

Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

Our suppliers have identified the issue and expect to resolve it shortly.

Alma and library search currently down

Alma and library search are currently down. Our suppliers are aware of the problem and working toward a fix.

Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

Our suppliers have identified the issue and expect to resolve it shortly.

Attendance System Attendance Monitoring performance issues

Our suppliers are currently investigating performance issues with the attendance monitoring system.

There was an issue earlier today that caused performance issues with the attendance system that our suppliers have now resolved. You should now be able to check into your sessions using the Checkin Tile on the app.

24th October 2023

No incidents reported