Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
28th October 2023
No incidents reported
27th October 2023
No incidents reported
26th October 2023
No incidents reported
25th October 2023
Keele Mobile AppKeele App
Our suppliers are currently investigating an issue with the Keele Mobile App.
Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.
Our suppliers have identified the issue and expect to resolve it shortly.
Attendance SystemAttendance Monitoring
Our suppliers are currently investigating an issue with the Attendance Monitoring system.
Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.
Our suppliers have identified the issue and expect to resolve it shortly.
Alma and library search currently down
Alma and library search are currently down. Our suppliers are aware of the problem and working toward a fix.
Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.
Our suppliers have identified the issue and expect to resolve it shortly.
Our suppliers are currently investigating performance issues with the attendance monitoring system.
There was an issue earlier today that caused performance issues with the attendance system that our suppliers have now resolved. You should now be able to check into your sessions using the Checkin Tile on the app.
