Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

7th December 2023

No incidents reported

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

Alma monthly statements not sent

Alma has failed to send out the normal monthly statement of current loans - users will instead have received a blank email. This is a known issue affecting multiple Alma systems around the world and Ex Libris are investigating. Your loans remain visible if you login to Library Search.

Update 05/12/23:- This has now been resolved and monthly statement has gone out to anyone with a loan.

3rd December 2023

No incidents reported