Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance
Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 2nd November 2024 23:00 GMT Estimated End time: Sunday 3rd November 2024 00:00 GMT

Past Incidents

27th April 2024

Network Connectivity Issues

We are currently investigating network connectivity issues on campus - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.

  • The network problems have now been resolved. We apologise for any inconvenience this may have caused. Should you continue to encounter issues, please restart your device and reconnect to the network.

  • Students should now be able to connect devices to eduroam. Should you continue to encounter issues connecting, please restart your device and reconnect to the eduroam network.

    We are continuing to work on fully restoring the network and will provide a further update when this is resolved.

  • Our Teams are continuing to work on resolving the network connectivity issues on campus, we will continue to provide updates on the status of this outage.

  • 26th April 2024

    No incidents reported

    25th April 2024

    No incidents reported

    24th April 2024

    No incidents reported

    23rd April 2024

    No incidents reported