Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 10th May 23:00 BST Estimated End time: Saturday 10th May 00:00 BST

Past Incidents

28th April 2024

No incidents reported

27th April 2024

Network Connectivity Issues

We are currently investigating network connectivity issues on campus - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.

  • The network problems have now been resolved. We apologise for any inconvenience this may have caused. Should you continue to encounter issues, please restart your device and reconnect to the network.

  • Students should now be able to connect devices to eduroam. Should you continue to encounter issues connecting, please restart your device and reconnect to the eduroam network.

    We are continuing to work on fully restoring the network and will provide a further update when this is resolved.

  • Our Teams are continuing to work on resolving the network connectivity issues on campus, we will continue to provide updates on the status of this outage.

  • 26th April 2024

    No incidents reported

    25th April 2024

    No incidents reported

    24th April 2024

    No incidents reported