Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

22nd June 2024

No incidents reported

21st June 2024

No incidents reported

20th June 2024

eVision/SCIMS eVision Login issues

We are currently investigating issues with logins to eVision - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

The issue with eVision is now resolved, if you are still having problems please contact the IT Service Desk.

19th June 2024

No incidents reported

18th June 2024

Turnitin Turnitin issues

Our suppliers are currently investigating issues with Turnitin - During this time, you may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports.

The issue with Turnitin is now resolved, if you are still having problems please contact the IT Service Desk.