Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

22nd June 2024

No incidents reported

21st June 2024

No incidents reported

20th June 2024

eVision/SCIMS eVision Login issues

We are currently investigating issues with logins to eVision - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

  • The issue with eVision is now resolved, if you are still having problems please contact the IT Service Desk.

  • 19th June 2024

    No incidents reported

    18th June 2024

    Turnitin Turnitin issues

    Our suppliers are currently investigating issues with Turnitin - During this time, you may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports.

  • The issue with Turnitin is now resolved, if you are still having problems please contact the IT Service Desk.