Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

24th June 2024

Wired Network Connectivity Network connection issues on campus

We are currently investigating issues with the network on campus - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

The connectivity issues are now resolved, if you are still having any problems please let us know. Our apologies for any inconvenience this outage has caused.

The issues affecting some wired connections on campus is now resolved, if you are still having problems please contact the IT Service Desk.

23rd June 2024

No incidents reported

22nd June 2024

No incidents reported

21st June 2024

No incidents reported

20th June 2024

eVision/SCIMS eVision Login issues

We are currently investigating issues with logins to eVision - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

The issue with eVision is now resolved, if you are still having problems please contact the IT Service Desk.