Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd May 23:00 BST Estimated End time: Saturday 3rd May 23:59 BST

Past Incidents

25th June 2024

No incidents reported

24th June 2024

Wired Network Connectivity Network connection issues on campus

We are currently investigating issues with the network on campus - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

  • The connectivity issues are now resolved, if you are still having any problems please let us know. Our apologies for any inconvenience this outage has caused.

  • The issues affecting some wired connections on campus is now resolved, if you are still having problems please contact the IT Service Desk.

    • 23rd June 2024

    No incidents reported

    22nd June 2024

    No incidents reported

    21st June 2024

    No incidents reported

    20th June 2024

    eVision/SCIMS eVision Login issues

    We are currently investigating issues with logins to eVision - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

  • The issue with eVision is now resolved, if you are still having problems please contact the IT Service Desk.