Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Microsoft O365

Performance Issues

Maillists

Operational

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma:

Estimated Start time: Saturday 11th January 2025 23:00 GMT Estimated End time: Sunday 12th January 2025 00:00 GMT

Past Incidents

27th July 2024

No incidents reported

26th July 2024

Turnitin Invalid or missing state error message when accessing Turnitin

We are currently investigating issues some users are having when accessing Turnitin on different web browsers such as Safari, the issue appears to be caused by an update to browser security and privacy settings. If you receive this error when trying to access Turnitin please use a different web browser such as Google Chrome or Microsoft Edge. If you are still having problems after trying alternative web browsers please contact the IT Service Desk so we can assist you further - https://www.keele.ac.uk/it/contactus/

25th July 2024

No incidents reported

24th July 2024

Reporting Tools Tableau issues

We are currently investigating issues with Tableau - our teams are working to resolve this as soon as possible.

The issue with Tableau is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for any inconvenience this issue has caused.

23rd July 2024

No incidents reported