Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

13th August 2024

No incidents reported

12th August 2024

Nutanix Frame Issues initiating new sessions for Frame VDI system

We're currently experiencing issues creating new user sessions on the Nutanix Frame VDI environment and investigation is underway. Existing user sessions seem to be unaffected.

The issue with Nutanix Frame is now resolved and the service is operational again. Apologies for the inconvenience.

11th August 2024

No incidents reported

10th August 2024

No incidents reported

9th August 2024

No incidents reported