Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance
Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 2nd November 2024 23:00 GMT Estimated End time: Sunday 3rd November 2024 00:00 GMT

Past Incidents

15th August 2024

No incidents reported

14th August 2024

Keele People

We are currently investigating issues with Keele People - our teams are working to resolve this as soon as possible.

  • The issue with Keele People is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

  • 13th August 2024

    No incidents reported

    12th August 2024

    Nutanix Frame Issues initiating new sessions for Frame VDI system

    We're currently experiencing issues creating new user sessions on the Nutanix Frame VDI environment and investigation is underway. Existing user sessions seem to be unaffected.

  • The issue with Nutanix Frame is now resolved and the service is operational again. Apologies for the inconvenience.

  • 11th August 2024

    No incidents reported