Some systems are experiencing issues

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https://www.keele.ac.uk/it/contactus/

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University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SITS Live Upgrade to version 10.9

SITS Live will be upgraded to version 10.9 on Wednesday 26th November. In order to prepare for the upgrade the system will be unavailable for staff and student use from 5:00pm on Tuesday 25th November. We will endeavour to make it available again from 9:00am on Thursday 27th November.

Past Incidents

20th September 2025

No incidents reported

19th September 2025

No incidents reported

18th September 2025

No incidents reported

17th September 2025

eVision/SCIMS SCIMS/eVision currently unavailable

We are currently investigating issues with SCIMS/eVision - our teams are working to resolve this as soon as possible.

The issue with SCIMS/eVision is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

16th September 2025

No incidents reported