Some systems are experiencing issues

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https://www.keele.ac.uk/it/contactus/

University Network

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Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Major Outage

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

9th October 2025

No incidents reported

8th October 2025

e-procurement eProcurement system unavailable

Our suppliers are currently investigating issues with the e-procurement system.

7th October 2025

No incidents reported

6th October 2025

Library Catalog System Performance issues with Library System/Library Search

We are currently investigating issues with the Library system including Library Search - our suppliers are working to resolve this as soon as possible.

The issue with the Library system/Library search is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

5th October 2025

No incidents reported