All systems are operational

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People Unavailable

Keele People will be unavailable between midnight and midday on Saturday 24 July whilst maintenance work takes place.

Apologies for any inconvenience this causes.

Keele People Upgrade - System Unavailable

Keele People will be unavailable on 4 August whilst our supplier completes upgrade work on the system.

This will mean colleagues are unable to access the system to complete tasks including booking leave, viewing and downloading payslips, submitting expenses or submitting post approval forms, amongst other things.

Apologies for any inconvenience this causes.

Past Incidents

29th April 2021

No incidents reported

28th April 2021

No incidents reported

27th April 2021

Microsoft O365 Microsoft Teams

Microsoft are aware of issues accessing Microsoft Teams & Audio/Video calls. Users able to access Microsoft Teams may experience degraded performance with multiple features.

We'll update on the situation shortly.

  • Update 13:27 - Microsoft have reported that they have completed work to resolve these issues and users should now start seeing a return of service.

  • Update 13:05 - Microsoft have confirmed these issues are affecting users globally and they are working to resolve the issues. Keele users are having intermittent issues with accessing calls, using chat/comments, and with call quality.

  • 26th April 2021

    eVision/SCIMS Intermittent issues with Remote Apps

    We are currently investigating issues some users are experiencing with Remote Apps, including the SCIMS client. Our team are looking into this and will work to resolve issues asap.

  • Update 11:47 - We believe these issues are now resolved. If you continue to have issues accessing any remote apps, including the SCIMS client, please get in touch with the IT Service Desk.

  • 25th April 2021

    No incidents reported