VPN ServicesVPN issues affecting Virgin Media & O2
We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.
Our suppliers have put a temporary work around in place which should improve VPN performance.
Maintenance
Library Search, Rialto and Alma Maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 3rd October 11:00pm BST
Estimated End time: Sunday 4th October 12:59pm BST
Past Incidents
11th June 2021
No incidents reported
10th June 2021
No incidents reported
9th June 2021
No incidents reported
8th June 2021
TurnitinTurnitin unavailable
Turnitin is currently unavailable - the supplier are working to resolve the issues with the system. Apologies for any inconvenience this is causing for our users.
Update 12:57 - Keele users are seeing a return to service
Update 12:25 - Turnitin have confirmed that users will see a return to service shortly.
Update 12:04 - It's believed this issue is as a result of issues with the content distribution network, fastly, which has also caused outages on major websites including gov.uk.
Fastly has reported it has applied a fix which should mean a return to service shortly.
