Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 10th May 23:00 BST Estimated End time: Saturday 10th May 00:00 BST

Past Incidents

26th August 2021

No incidents reported

25th August 2021

No incidents reported

24th August 2021

University Service Desk Tool TOPDesk Partial Outages

We are seeing issues with TOPDesk at the moment, there may be a delay in response to your enquiry. TOPDesk are working to resolve the issue as soon as possible.

23rd August 2021

No incidents reported

22nd August 2021

No incidents reported