Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

18th June 2024

Turnitin Turnitin issues

Our suppliers are currently investigating issues with Turnitin - During this time, you may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports.

The issue with Turnitin is now resolved, if you are still having problems please contact the IT Service Desk.

17th June 2024

No incidents reported

16th June 2024

No incidents reported

15th June 2024

No incidents reported

14th June 2024

No incidents reported