Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd May 23:00 BST Estimated End time: Saturday 3rd May 23:59 BST

Past Incidents

20th June 2024

eVision/SCIMS eVision Login issues

We are currently investigating issues with logins to eVision - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

  • The issue with eVision is now resolved, if you are still having problems please contact the IT Service Desk.

  • 19th June 2024

    No incidents reported

    18th June 2024

    Turnitin Turnitin issues

    Our suppliers are currently investigating issues with Turnitin - During this time, you may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports.

  • The issue with Turnitin is now resolved, if you are still having problems please contact the IT Service Desk.

  • 17th June 2024

    No incidents reported

    16th June 2024

    No incidents reported