Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

9th March 2021

uPay system unavailable

uPay, the system used when for topping up and purchasing items using your Keele Card, is currently unavailable.

Students have reported being unable to log-in to the system. Users will be unable to top up cards or use the order ahead function to order items while the system is unavailable.

Our provider, Uniware, are investigating this issue and hope to have the system back online shortly.

  • The uPay system should now be available again.

  • 8th March 2021

    No incidents reported

    7th March 2021

    No incidents reported

    6th March 2021

    No incidents reported

    5th March 2021

    No incidents reported