Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 5th July 23:00 BST
Estimated End time: Saturday 5th July 23:59 BST
8th July: CompSci lab machine service upgrade
IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.
Past Incidents
14th March 2021
No incidents reported
13th March 2021
No incidents reported
12th March 2021
No incidents reported
11th March 2021
No incidents reported
10th March 2021
Microsoft O365Performance issues on O365
Some users are experiencing delays with Microsoft Office 365 this morning. Microsoft have said they are aware of the issue which is affecting users in the UK, and are working to resolve it asap.
Apologies for any inconvenience this is causing for our Keele users this morning.
Update 12:28 - Microsoft have reported that these issues were due to a third party network supplier and have now been rectified. Users should begin to see a return to normal service.
9th March 2021
uPay system unavailable
uPay, the system used when for topping up and purchasing items using your Keele Card, is currently unavailable.
Students have reported being unable to log-in to the system. Users will be unable to top up cards or use the order ahead function to order items while the system is unavailable.
Our provider, Uniware, are investigating this issue and hope to have the system back online shortly.
