Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
28th April 2021
No incidents reported
27th April 2021
Microsoft O365Microsoft Teams
Microsoft are aware of issues accessing Microsoft Teams & Audio/Video calls.
Users able to access Microsoft Teams may experience degraded performance with multiple features.
We'll update on the situation shortly.
Update 13:27 - Microsoft have reported that they have completed work to resolve these issues and users should now start seeing a return of service.
Update 13:05 - Microsoft have confirmed these issues are affecting users globally and they are working to resolve the issues. Keele users are having intermittent issues with accessing calls, using chat/comments, and with call quality.
26th April 2021
eVision/SCIMSIntermittent issues with Remote Apps
We are currently investigating issues some users are experiencing with Remote Apps, including the SCIMS client. Our team are looking into this and will work to resolve issues asap.
Update 11:47 - We believe these issues are now resolved. If you continue to have issues accessing any remote apps, including the SCIMS client, please get in touch with the IT Service Desk.
