Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

3rd June 2021

uPay app unavailable

We are receiving reports of issues accessing the uPay app, which is used on campus for ordering food and drink and for topping up your Keele Card.

We are working to get these issues resolved as soon as possible and apologise for any inconvenience this is causing.

  • 9.45pm 03/06/2020 - These issues have now been resolved.

  • 2nd June 2021

    No incidents reported

    1st June 2021

    Maillists Mailman Lists

    We're seeing issues with the old Mailman Maillists system - we're identifying the issue and hoping to resolve soon.

  • These issues are now resolved

  • 31st May 2021

    No incidents reported

    30th May 2021

    No incidents reported