Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

8th April 2022

No incidents reported

7th April 2022

No incidents reported

6th April 2022

Turnitin Turnitin performance issues 06/04/2022

Turnitin have reported an ongoing issue regarding an error message users may see when marking assignments using the tool.

Turnitin have said: Users of Turnitin and Turnitin UK may still be intermittently receiving the “Pool "ev-app-yang-POOL" is down” error when viewing submissions. Users of these services may also experience intermittent slowness and/or freezing when applying QuickMarks or commenting on a submission.

In order to restore full service functionality, we will be undertaking an emergency maintenance on April 6th. It is expected to last for 1 hour at 11am on Wednesday 6th April.

  • Update 13.48: Turnitin have now confirmed the system should be back up and running.

  • Update 12:40: Turnitin have confirmed the emergency maintenance is overrunning. Apologies for any inconvenience this is causing for our colleagues

  • Updates from Turnitin will be posted on their status page - https://turnitin.statuspage.io/incidents/7pw0h0rsfygv

    • 5th April 2022

    No incidents reported

    4th April 2022

    No incidents reported