Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 9th November 2024 23:00 GMT Estimated End time: Saturday 9th November 2024 23:59 GMT

Past Incidents

22nd June 2023

No incidents reported

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

Microsoft 365 services using Multi-Factor Authentication (MFA) Issue

Users may be unable to login to Microsoft 365 services using MFA. This issue is currently being looked into by Microsoft.

Microsoft are now reporting this issue is resolved.

Microsoft O365 Outlook on the Web - Shared Mailbox Issue

Users may be unable to view email message contents within shared archive mailbox search results in Outlook on the web. This issue is currently being looked into by Microsoft.

18th June 2023

No incidents reported