Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
23rd June 2023
No incidents reported
22nd June 2023
No incidents reported
21st June 2023
No incidents reported
20th June 2023
No incidents reported
19th June 2023
Microsoft 365 services using Multi-Factor Authentication (MFA) Issue
Users may be unable to login to Microsoft 365 services using MFA. This issue is currently being looked into by Microsoft.
Microsoft are now reporting this issue is resolved.
Microsoft O365Outlook on the Web - Shared Mailbox Issue
Users may be unable to view email message contents within shared archive mailbox search results in Outlook on the web. This issue is currently being looked into by Microsoft.
