Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance
Alma & Library Search

There is scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 12th October 2024 11pm BST Estimated End time: Sunday 13th October 2024 1am BST

Past Incidents

25th July 2023

No incidents reported

24th July 2023

VPN Services VPN Connectivity Issues

We are currently investigating an issue with the VPN.

  • We have now resolved the issue with the VPN and you should now be able to connect, if you are still having issues please contact the IT Service Desk. Apologies for any inconvenience caused. 

  • 23rd July 2023

    No incidents reported

    22nd July 2023

    No incidents reported

    21st July 2023

    No incidents reported

    20th July 2023

    Phones Resolved: Service Desk phone line unavailable

    The service desk phone is now available.