Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 7th June 23:00 BST

Estimated End time: Saturday 7th June 00:00 BST

Past Incidents

25th October 2023

Keele Mobile App Keele App

Our suppliers are currently investigating an issue with the Keele Mobile App.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Attendance System Attendance Monitoring

    Our suppliers are currently investigating an issue with the Attendance Monitoring system.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Alma and library search currently down

    Alma and library search are currently down. Our suppliers are aware of the problem and working toward a fix.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Attendance System Attendance Monitoring performance issues

    Our suppliers are currently investigating performance issues with the attendance monitoring system.

  • There was an issue earlier today that caused performance issues with the attendance system that our suppliers have now resolved. You should now be able to check into your sessions using the Checkin Tile on the app.

    • 24th October 2023

    No incidents reported

    23rd October 2023

    No incidents reported

    22nd October 2023

    No incidents reported

    21st October 2023

    No incidents reported