Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

2nd September 2024

Staff Print Staff and Student Printers unavailable

We are currently investigating issues with staff and student printing - our teams are working to resolve this as soon as possible.

  • The issue with staff and student printers is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

  • 26th July 2024

    Turnitin Invalid or missing state error message when accessing Turnitin

    We are currently investigating issues some users are having when accessing Turnitin on different web browsers such as Safari, the issue appears to be caused by an update to browser security and privacy settings. If you receive this error when trying to access Turnitin please use a different web browser such as Google Chrome or Microsoft Edge. If you are still having problems after trying alternative web browsers please contact the IT Service Desk so we can assist you further - https://www.keele.ac.uk/it/contactus/

    Maintenance
    ALMA and Library Search maintenance

    There's upcoming scheduled maintenance for Library Search and Alma this weekend:

    Estimated Start time: Saturday 31st August 2024 22:00 UTC (11pm BST) Estimated End time: Saturday 31st August 2024 23:00 UTC (Midnight BST)

    Past Incidents

    10th May 2024

    No incidents reported

    9th May 2024

    No incidents reported

    8th May 2024

    No incidents reported

    7th May 2024

    No incidents reported

    6th May 2024

    No incidents reported