Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Major Outage

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Performance Issues

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance

Student Records System - SITS/SCIMS - Maintenance

The SCIMS system is currently being upgraded, SCIMS, eVision, the Applicant Portal and the Agent Portal are currently unavailable. We expect the system to be available again by 9am on Wednesday 27th November.

Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma:

Estimated Start time: Saturday 30th November 2024 23:00 GMT Estimated End time: Sunday 1st December 2024 01:00 GMT

Past Incidents

5th May 2024

No incidents reported

4th May 2024

No incidents reported

3rd May 2024

No incidents reported

2nd May 2024

No incidents reported

1st May 2024

No incidents reported

30th April 2024

My Keele Journey My Keele Journey Unavailable

We are currently investigating issues with My Keele Journey - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused.

The issue with My Keele Journey is now resolved, if you are still having problems please contact the IT Service Desk.