Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

11th October 2024

My Keele Journey Login issues with My Keele Journey

Our suppliers are currently investigating login issues with My Keele Journey.

Maintenance
Alma & Library Search

Upcoming scheduled maintenance for Library Search and Alma this weekend:

Estimated Start time: Saturday 9th November 2024 23:00 GMT Estimated End time: Saturday 9th November 2024 23:59 GMT

Past Incidents

24th July 2024

Reporting Tools Tableau issues

We are currently investigating issues with Tableau - our teams are working to resolve this as soon as possible.

  • The issue with Tableau is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for any inconvenience this issue has caused.

  • 23rd July 2024

    No incidents reported

    22nd July 2024

    No incidents reported

    21st July 2024

    No incidents reported

    20th July 2024

    No incidents reported

    19th July 2024

    3rd party antivirus outage

    Information and Digital Services are aware of an ongoing incident with Crowdstrike, a 3rd party anti-virus provider. This does not affect any Keele systems and you are encouraged to check news outlets if you are impacted.