Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

24th July 2024

Reporting Tools Tableau issues

We are currently investigating issues with Tableau - our teams are working to resolve this as soon as possible.

  • The issue with Tableau is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for any inconvenience this issue has caused.

  • 23rd July 2024

    No incidents reported

    22nd July 2024

    No incidents reported

    21st July 2024

    No incidents reported

    20th July 2024

    No incidents reported

    19th July 2024

    3rd party antivirus outage

    Information and Digital Services are aware of an ongoing incident with Crowdstrike, a 3rd party anti-virus provider. This does not affect any Keele systems and you are encouraged to check news outlets if you are impacted.