Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 5th July 23:00 BST
Estimated End time: Saturday 5th July 23:59 BST
8th July: CompSci lab machine service upgrade
IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.
Past Incidents
29th July 2024
No incidents reported
28th July 2024
No incidents reported
27th July 2024
No incidents reported
26th July 2024
TurnitinInvalid or missing state error message when accessing Turnitin
We are currently investigating issues some users are having when accessing Turnitin on different web browsers such as Safari, the issue appears to be caused by an update to browser security and privacy settings. If you receive this error when trying to access Turnitin please use a different web browser such as Google Chrome or Microsoft Edge. If you are still having problems after trying alternative web browsers please contact the IT Service Desk so we can assist you further - https://www.keele.ac.uk/it/contactus/
25th July 2024
No incidents reported
24th July 2024
Reporting ToolsTableau issues
We are currently investigating issues with Tableau - our teams are working to resolve this as soon as possible.
The issue with Tableau is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/
Thank you for your patience and we apologise for any inconvenience this issue has caused.
