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12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

24th June 2023

No incidents reported

23rd June 2023

No incidents reported

22nd June 2023

No incidents reported

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

Microsoft 365 services using Multi-Factor Authentication (MFA) Issue

Users may be unable to login to Microsoft 365 services using MFA. This issue is currently being looked into by Microsoft.

Microsoft are now reporting this issue is resolved.

Microsoft O365 Outlook on the Web - Shared Mailbox Issue

Users may be unable to view email message contents within shared archive mailbox search results in Outlook on the web. This issue is currently being looked into by Microsoft.